Hi there!

I’m Yi Jiang (pronounced 'Ee Jee-ang'), though I go by Jane for easier communication. If you’re curious, this is my name in Chinese — 江漪.

I'm a UX Designer based in Washington, specializing in crafting user-centered solutions that balance strong functionality with clean, simple visuals. My approach centers on empathizing deeply with users to understand their needs, and translating those insights into intuitive and effective designs.

In the past industry experience, I’ve accomplished

UX/UI Designer (Contract) | Comcast [Nov. 2021 - Nov. 2024]

Led the end-to-end redesign of Xfinity's Entertainment Management interface, resulting in a 2% increase in conversion rates and attracting 130k new customers in 2023. Spearheaded the project from initial user research to high-fidelity mockups, launching Xfinity's first TV streaming sales service.
Collaborated with cross-functional teams, including art directors, senior designers, product managers, and engineers, to tackle agile challenges and launch Comcast’s new prepaid 'NOW' online shopping experience in 2024. As the design lead for the agent-facing experience, I focused on user research, wireframing, and prototyping, ultimately increasing agent satisfaction and delivering a seamless, user-centered product.

Interactive Designer | MarcoPolo Learning [Jan. 2017 - Jan. 2021]

Created high-impact marketing assets—including social media posts, and enhancing brand visibility across platforms. usability for a diverse user base. email campaigns, and banner ads—boosting Instagram followers by 12x

Collaborated with developers to deliver user-friendly solutions and refined interface elements based on iterative feedback, improving usability for a diverse user base.

When I’m not in front of the laptop

I’m taking care of my 2 piggies 🐽 — Karaage and Latte.

Also as a coffee lover, I enjoy making latte art every morning.
It’s a small creative ritual that not only kicks off my day but brings a sense of calm and focus before the workday begins.

More about me: